FREQUENTLY ASKED QUESTIONS
How can I buy your jewelry?
In the past I have restocked in small batches, but I'll be switching gears to PRE-ORDER primarily as of now. Pre-Orders are not made yet and will require appx. 4 weeks of production time.
How do I order a Pre-Order piece?
Step 1: Choose the design you want. I will have several designs available at a time. Every design has a name (i.e. "CELESTE")
Step 2: Choose the stone you want for this design. There will be several options to choose from, ranging from opals, turquoise, larimar, etc. Every stone has a corresponding letter (i.e. "B. Australian Opal)
Step 3: Choose the band you want. Options vary by design (i.e. Single Band, Double band).
Step 4: Select your ring size. No guessing please! Read description & FAQ for guidance. Once purchased I will reach out to confirm it before finishing your piece.
Step 5: Check out with PayPal, ShopPay, and various other methods available.
Can I request any changes?
These are the ONLY options I am able to offer at this time. I am not able to make any changes to design or type of piece (ring, necklace, etc.), especially after purchase. I hope you understand
Pieces may be marked:
"READY TO SHIP"- the piece is finished and will ship out within 1 week,
"UNFINISHED"- there will be a 2-4 week production time (not counting delivery) to add certain elements or solder the correct ring size; or
"PRE-ORDER" - the piece has not been made yet and there will be a 2-4 week production time (not counting delivery).
Can you hold this piece for me? Can you do a private sale?
To make it fair and less messy for everyone involved, I don’t do private sales or hold any pieces before they’re put on sale. It’s first come first serve!
Can you do a custom order? Wholesale?
We are not currently accepting commissions for custom pieces or wholesale orders. More options will be available in the future!
Can I guess my ring size?
Please don't! Once the ring is finished, there can be no changes to it- including its size. Sizing must be accurate because even a 1/4 of a size off can change the fit. Buyer is responsible for giving us the correct ring size, and we do not accept returns if we're given the wrong size.
How can I pay? Do you offer payment plans?
I offer ShopPay, PayPal, ApplePay, and various other methods of payment at checkout. They allow for paying in monthly installments and are super convenient!
Are your pieces sterling silver?
All of my pieces are sterling and fine silver, top to bottom. Occasionally I work with brass, bronze, and gold filled, which will be specified in the listings.
Have you finished my piece/Has it shipped out yet?
Please check the description of your purchased piece to get an estimate of production time. You can also check your detailed order status here. I appreciate your patience as I have my own production process and I have multiple orders going pretty much at all times. I am also a real human bean and am not working 24/7. I promise it's worth the wait!